AI-Powered Customer Service

Save Thousands On Returns. Automatically.

KeepMySale intercepts return requests and negotiates partial refunds with AI — saving you €15+ per return on logistics alone. The AI helpdesk that handles your tickets and keeps your revenue.

Save €15+ per intercepted return
AI responds from your own email address
Built for Shopify — setup in under 5 minutes
Return Dashboard
Live Overview
Active
Intercepted
0
+12 this week
Saved
€0
+€430 today
Success Rate
0%
Industry: 34%
3 Simple Steps

Up and Running in Minutes

No complex setup. No training required. Just connect, launch, and start saving on returns.

01
Connect Your Shopify Store
Takes under 5 minutes

Install KeepMySale on your Shopify store and we instantly sync your orders, customers, and tracking data. One-click OAuth — no technical skills needed.

Your Store Name
Shopify Store
284
Orders
1.2K
Customers
38
Returns
Connected & syncing
02
Link Your Gmail
AI starts working instantly

Connect your Gmail and our AI monitors every incoming email. It auto-classifies WISMO, FAQ, and return requests — then responds from your own email address.

"Hi Lisa, thanks for reaching out! I see your order #1084 is on its way. Instead of a return, how about 20% store credit to keep the item?"
SM
Sarah M.
WISMO · 2m ago
Replied
JT
James T.
Return · 5m ago
Negotiating
LK
Lisa K.
Return · 12m ago
Saved! ✓
03
Watch Your Savings Grow
Results from day one

Every intercepted return saves you €15+ in logistics. Track savings, success rates, and negotiation performance in real-time from your dashboard.

€4.8K
+€1.2K
vs last month
Jan Savings per month Dec
+127
Returns saved
89%
Success rate
Everything You Need

Powerful Features for
Shopify Merchants

Everything you need to automate customer service and turn costly returns into retained revenue.

Smart Return Negotiation

AI intercepts return requests and offers escalating partial refunds — 20%, 35%, 50% store credit — saving you €15+ per return in logistics costs.

AI-Powered Responses

Automatically handles WISMO, FAQ, and return emails in seconds. Responds from your own Gmail address so customers never know it's AI.

Live Dashboard

Track intercepted returns, money saved, response rates, and negotiation success — all in real-time from a single, clean overview.

Gmail Integration

One-click Google OAuth connects your inbox. AI polls every minute, classifies emails, and replies — all from your own business address.

Shopify Deep Sync

Orders, tracking data, fulfillment status, and customer info — all synced automatically. AI uses real order data when responding.

Escalation Control

Set rules for when AI should escalate to a human. Complex issues get flagged instantly — routine tickets get resolved automatically.

Core Feature: Smart Negotiation

Turn Return Requests
Into Retained Revenue

Every return costs you €15+ in shipping, handling, and restocking. KeepMySale's AI negotiator intercepts return emails and offers escalating store credit — so the customer keeps the product and you keep the sale.

Instant Detection
AI scans every incoming email and detects return intent in seconds — before the customer even fills out a form.
Escalating Offers
Starts with 20% store credit, then 35%, then 50%. Each step is calibrated to save you maximum margin.
Zero Logistics Cost
Customer keeps the product. No return label, no shipping, no warehouse processing. Pure savings.
Built for Shopify Stores
Uses real order data, tracking info, and customer history to craft personalized negotiation emails.
KeepMySale AI
Return Negotiation · #1084
Today, 14:32
Hi, I'd like to return my order. The color is different from what I expected.
I'm sorry to hear that! How about we offer you 20% store credit (€8.40) to keep the item?
Offer 1: 20%
Hmm, I'm not sure that's enough...
I totally understand. Let me do better — 35% store credit (€14.70). You keep the item and shop something you'll love!
Offer 2: 35%
✓ Deal! I'll keep the item. Thanks!
Negotiation Stage Offer 2 Accepted
20% 35% 50%
Return Saved!
Customer keeps product
€0
AI-Powered

Your AI Email
Assistant

Our AI learns your store's tone, reads every customer email, and drafts perfect responses automatically — from your own Gmail address.

Learns your unique brand voice
Drafts personalized responses in seconds
Classifies WISMO, returns, and FAQ automatically
Flags complex issues for human escalation
AI Response Generator
Powered by your brand voice
Customer Email
"Hi, I placed order #2847 three days ago but haven't received any shipping update yet. When can I expect my package? Starting to get worried."
AI Draft — Professional Tone
Built For You

Perfect for Every Shopify Niche

Fashion & Apparel
Reduce sizing-related returns by up to 60%
Electronics & Gadgets
Save on costly device return shipping
Beauty & Skincare
Turn dissatisfied buyers into loyal fans
Home & Living
Eliminate bulky furniture return costs
Sports & Fitness
Keep fit-related returns at zero cost
Customer Stories

Loved by Shopify Merchants

"We were spending €400/month on return shipping alone. Within the first week, KeepMySale intercepted 12 returns and saved us over €180. The AI responses are so natural — customers genuinely think they're talking to our team."

MK
Maria K.
Owner, Nordic Style Boutique

"The negotiation feature is genius. A customer wanted to return a €42 order — the AI offered 35% store credit and they accepted instantly. No return label, no shipping cost, and the customer came back to spend the credit. Pure profit."

TD
Thomas D.
Founder, TechGear.nl

"I used to spend 2 hours a day answering 'where is my order' emails. Now KeepMySale handles all of them automatically from my own Gmail. The ROI paid for itself in the first week — and I got my evenings back."

SV
Sophie V.
Owner, Glow Skincare Co.
Start Saving Today

Let's Fix Your Return Problem

Sign up in under 5 minutes and see how much KeepMySale can save your store — starting from your very first return request.

See Your Return Costs

We'll show you exactly how much returns are costing your store in shipping, handling, and lost inventory — most merchants are shocked.

What You'll Save Monthly

See the real numbers — how many returns KeepMySale can intercept and the exact euro amount you'll keep in your pocket every month.

AI Starts Working Instantly

Connect Shopify, link Gmail, and your AI is live — intercepting returns and handling tickets from minute one. No setup, no training.

5 minutes to set up · No obligation · Free trial

Ready to stop losing money on returns?

Join Shopify merchants who are saving thousands by letting AI handle customer service and negotiate returns automatically. Start your free trial today.

FAQ

Frequently Asked Questions

When a customer emails requesting a return, our AI detects the intent and automatically responds with an escalating store credit offer — starting at 20%, then 35%, then 50%. The customer keeps the product, you avoid return shipping costs, and the store credit brings them back to buy again.
Under 5 minutes. You connect your Shopify store via one-click OAuth, link your Gmail account, and the AI starts working immediately. No technical skills needed — no code, no training, no configuration.
No. The AI responds directly from your own Gmail address using your store name and tone. It uses real order data, tracking numbers, and customer names to craft natural, personalized emails that are indistinguishable from human responses.
KeepMySale automatically handles WISMO (where is my order) inquiries, return and refund requests, product questions, and general FAQ. Complex or sensitive issues are flagged and escalated to you instantly.
Absolutely. All data is stored in encrypted databases on Supabase (EU servers). Gmail tokens are encrypted at rest. We never share your data with third parties and you can disconnect at any time.
We offer a free trial so you can see results first. After that, plans start affordable and scale with your store — most merchants save 5–10x their subscription cost in avoided return logistics alone. Pricing details are coming soon.